Jennie Phillips is an academic practitioner specializing in the intersection between information and communication technologies, public education and complex events. She received her PhD from the University of Toronto and completed fellowships with the Dahdaleh Institute for Global Health (York University) and Citizen Lab (University of Toronto). She has taught at York University in the Disaster & Emergency Management program and was the director of the Digital Global Health & Humanitarianism Lab (DGHHLab). Jennie consults nationally and internationally in education, innovation, training and research with public, academic and non-profit sectors. Clients have included the Privy Council Office, Global Affairs Canada, United Nations Office for the Coordination of Humanitarian Affairs, the German Red Cross, CARE Netherlands and Dalhousie University. Jennie currently leads the Project on Information Ecosystem Resilience (PIER) with the Media Ecosystem Observatory at McGill University.